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Conditions of purchase

Prices:

All prices include VAT. Prices shown in currencies other than EUR are only indicative, since the recovery is always done in EUR and is the customer's bank applying the exchange rate from EUR to your local currency. The rate applied to our prices is the European Central Bank official and updated monthly.

Availability of products:

In principle, all products in our store are available, unless shown as "out" on the product details. Note that, by their nature crafts, many of our products have a limited production. In the case of existing stocks of a product at the time you place your order and we were unable to update this information in the store, we will contact you immediately to propose a product of similar features and price or reimburse the amount.

Transportation:

Under normal circumstances, orders received are shipped in 24 hours and, once they leave our warehouse, the transit time is 24h-48h to mainland destinations and 2-3 days for other destinations (business days). Overall, 80% of orders received are delivered within 48h. If your order is urgent, please contact us at info@bypepa.com.

No orders serve to PO Boxes.

Exchanges and Returns:

If for any reason you are not satisfied / with your purchase, please contact us by e-mail info@bypepa.com within a maximum of 7 working days from receipt of the request, clearly indicating what the problem. In the shortest time possible we will contact you to find a satisfactory solution and tell you the steps to follow.

If one or more products have arrived damaged due to shipping, we will send you a new product or refund the amount to the account of the credit card with which you paid (this shall not apply if the goods have deteriorated because the recipient was not available to receive the package). In any case, you need to send us a photograph of the damaged product. If one or more items received do not correspond with your purchase, we will send the right products or refund the amount for the account of the credit card with which you paid. In both cases, Campos Dave sl (Bypepa) assume the extra transport costs may arise, provided that the product has not been used, altered or tampered with.

If for any other reason other than the above are not satisfied / to or want to cancel your order, you may return the / the product / s in question. In this case, after receiving the merchandise in its original packaging and in perfect condition, proceed to refund the amount to the account of the credit card with which you paid. However, note that transport costs in returning to your office. If your order has not been shipped and you wish to cancel, we will refund your total amount.

In any case, it is imperative that you contact us by e-mail info@bypepa.com a maximum period of 7 working days from receipt of the request, clearly indicating what the problem or reason for return. We will not accept returns or exchanges if we have not previously been reported.

Security card payments:

Bypepa (Campos Dave sl) guarantees the safety and confidentiality when shopping in our store. In a similar way to the operation would perform at an ATM, when shopping in Bypepa, the data on your credit card are encrypted using the SSL protocol and transmitted directly to the financial institution concerned, which accepts or refuses payment. Thus, the information transmitted through the network has a total security and Bypepa not retain the data at any time, thus, can not visualize or archiving.

Verification of personal data:

Bypepa (Campos Dave sl) reserves the right to contact their clients and / or carry out certain checks when deemed necessary, in order to ensure the authenticity of the personal data.